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At PromptCare, Our Extraordinary People and Streamlined Processes Make the Difference

PromptCare® is your trusted partner for clinical expertise, unmatched service and better patient care. Our seamless transition process ensures that most new cases are attended to within 24 hours or less, and our dedicated team works to provide reliable service and swift turnaround for even the most medically complex cases. Our customers and their patients are assigned caring and committed liaisons to handle all account issues, including managing insurance and documentation verifications and setting up the delivery of high-tech, patient-focused respiratory and home infusion equipment or other supplies. In summary, once you provide a referral, our team takes over to remove the stress and worry of the transition, making the process as smooth as possible. We ensure you can focus your time doing what you do best – caring for your patients.

Once the paperwork is processed, PromptCare’s expertly trained and certified nurses and licensed respiratory therapists help with equipment set-up, providing valued clinical expertise and overall case guidance 24 hours a day, 7 days a week. They also offer professional, caregiver and patient education to provide better peace of mind, reduce preventable hospital readmissions and emergency room visits, and improve clinical outcomes and overall quality of life.

In short, we treat your patients like our own, providing the expert clinical guidance, case management and ongoing care to ensure the highest patient satisfaction in the industry. Our extraordinary team is what make us different and we invite you to learn more.

In short, we treat your patients like our own.

“PromptCare goes the extra step. I’ve had patients who were given simple oxygen from other companies and didn’t like how it worked. PromptCare worked with the patients to get them the right equipment and taught them how to use it, and how to troubleshoot any issues. And they gave them direct access to therapists who would answer any questions they have.”

- Michael Imevbore, MD, FCCP, CT Pulmonary Specialists

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