Providing Disease-Centered Care from the Comfort of Home

Taking a loved one home for the first time on medical equipment can be one of the most challenging tasks a caregiver can go through. PromptCare specializes in the high-tech needs of a patient and their family, guiding them through this often daunting event. With years of experience in the high-tech respiratory field, our goal is to provide the safest, smoothest transition from the hospital to your home. We offer three advanced disease-centered transitional care programs which require high-tech, high-touch respiratory solutions for better care in the home.

Noninvasive Ventilation for Chronic Obstructive Pulmonary Disease (COPD) Program

The Centers for Medicare & Medicaid Services (CMS) estimates that more than $17 billion is spent per year on preventable hospital readmissions. In an effort to reduce costly COPD readmissions – ideally to levels below the national average – as well as improve the patient’s quality of life, PromptCare’s Noninvasive Ventilation for COPD program focuses on:

  • Establishing a partnership with a patient’s physician and hospital
  • Evaluating a patient’s home environment for safety
  • Improving communication between the patient and their physician
  • Providing ongoing patient ventilator training on their therapy during the first 30 days at home
  • Conducting monthly visits by a PromptCare respiratory therapist to ensure compliance to and understanding of therapy

Ventilation for Neuromuscular Disease Program

This program offers disease-specific ventilatory support for patients with ALS, spinal muscle atrophy (SMA), congenital muscular dystrophy (CMD) and spinal cord injuries. The program aims to maximize quality of life through on-going clinical evaluation, communication with a patient’s physician and monitoring for change in condition and need for additional ventilatory support. The patient’s quality of life is improved by maximizing mobility, enhancing family support, reuniting families at home and using a speaking valve as tolerated to encourage vocalization. The program’s highlights include:

  • A partnership with the hospital to decrease admissions
  • An evaluation of the patient’s home environment for safety
  • Improved communication between the patient and physician
  • Ongoing patient ventilator training on their therapy during the first 30 days at home
  • Monthly visits by a PromptCare respiratory therapist to ensure compliance to and understanding of therapy

Invasive Pediatric Ventilation Program

PromptCare’s Invasive Pediatric Ventilation Program focuses on reuniting the family unit through care and clinical expertise, promoting growth and development, maximizing mobility, enhancing family support, ongoing evaluation of the patient for changes in their need for ventilatory support and the use of a speaking valve as tolerated to encourage vocalization. The program helps a patient’s physician and family partner together to develop a unique clinical plan of care that provides the best patient outcome at home. Program highlights include:

  • A partnership with the family and physician to decrease hospital admissions
  • An evaluation of the patient’s home environment for safety
  • Improved communication between family and doctor
  • Ongoing family clinical training on their therapy during the first 30 days at home
  • Monthly visits by a PromptCare respiratory therapist to ensure compliance to and understanding of therapy
  • Collaboration with the physician to initiate weaning from ventilatory support

We’re one of the nation’s largest providers of home ventilator therapy.

"I never have to worry about my referrals with PromptCare. They really keep us in the loop, communicating with us about how our patients are doing. We have not nearly seen as many return visits to acute care as we have with other providers."

- Peggy Bartram, Director of Respiratory Care at Gaylord Hospital in Wallingford, CT

Our team:
Caring and committed
Deep experience
Highly responsive
Trusted partner
Valued expertise

"The PromptCare team is very professional and knowledgeable. When they bring in equipment, they bring in all the different pieces to conduct the training. They spend a lot of time with the family, going above and beyond to bond with them and making multiple visits to the patient's home. They take very good care of the patient and their equipment.”

- Peggy Bartram, Director of Respiratory Care at Gaylord Hospital in Wallingford, CT

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